Among the cities you have worked and lived in, which two cities impressed you most?
I am from Hong Kong. When I worked in Guangzhou in the 1990s, I felt that the city was not so developed. Later, I went to Vietnam. After finishing working in Vietnam, I came back to Wuxi and several cities in Jiangsu and Zhejiang Provinces. I found that cities of China have undergone tremendous changes and rapid development during 10 years, and the strong contrast at that time deeply impressed me.
What do you think about the biggest feature of the complex at Shakaland Shanghai Sanjiagang?
As many people may think, Shanghai is one of the most modern international cities in China, with many skyscrapers, but it is very rare get a view of the sea. From my point of view, the first feeling when I come to Shakaland is that the seaside of Shanghai is scenic, and its geographical advantages and ecology along the seafront are one of the most unique characteristics.
What is the most challenging job you have ever during your career path?
Challenging work usually comes with responsibility and a strong sense of accomplishment. Over the past decade, I have had the pleasure of hosting many state leaders and VIPs, including the Prime Minister of Malaysia and Secretary of the United States. At Shakaland we have just serviced a Prime minister whom traveled from Beijing to Shanghai for a brief stayover and then return home. The detail of reception work related to the security, food safety, service process specification and so on must meet extremely high reliability and meticulously high standards, there leaves no room for error. It is a test and challenge to our team for service delivery, yet it is also valuable experience accumulation and full of honor.
Is there anything that impressed you most after you arrive at the complex of Shakaland Shanghai Sanjiagang?
Since I start to work here in November last year, I realized that the unique feature of Shakaland is that it offers our guests and colleagues a sense of openness, so that people can completely relax and enjoy leisure traveling time. What impressed me most is that the customer base here is multiple.
We have cozy designed rooms, casual dining and play facilities, as well as an extensive range of conference facilities, our customer base is very abundant, from leisure vacation, parent-child, couples, to business meetings, corporate team building, wedding and all, it caters to all ages and customer needs while providing services to the specific customer groups.
Moving forward, have you established any key and priority marketing strategies?
From the awareness level, we hope to let more local guests know about Shakaland, and realize that there is such a seaside holiday destination in their hometown with many leisure and entertainment offering. Secondly, we will also focus on expanding the tourist base nationwide.
Our meeting and conference infrastructure is ideal for out-of-town corporation to host and organize full scale events.
Could you share with our readers your personal hobbies?
I like running in the morning. I get up at five o ‘clock every morning and start the run. While running, I can see the change of seasons and feel the sea breeze. Whether I’m on vacation or at work, I keep up with this form of exercise. It’s a good way to relax and stay on my feet.
It is also inspiring to see other runners who keep up with the discipline, it reflects on your attitude towards life and work.